Terms and Shipping
All our items are sent Royal Mail first class as standard and are dispatched with 1-3 working days. If you need your order quicker then let us know and we will do what we can to get it to you.
We also offer Royal Mail Special Delivery on orders over £50 if you would rather, this is a tracked and signed for service and is £6.50.
We want to ensure you are completely satisfied with your Lazy Jane piece but unfortunately we are unable to offer returns and exchanges at this point. If you are unhappy with your order then please get in touch and we will do what we can to rectify it for you. If your order arrives damaged we will replace it for you and send you a prepaid envelope to return the broken piece.
Our pieces are handmade from sterling silver as such there may be slight variations and imperfections which is the nature of jewellery making. Some processes such as lost wax casting are completed by our trusted outworkers and some items such as chain are bought in from the best suppliers all based in the UK. We are proud that every piece we produce has been created using age old techniques in our Glasgow studio.
We are currently working towards becoming as sustainable as we can be but it is difficult in the jewellery industry. We use recycled sterling silver for all our pendants, rings and earrings but it is not yet possible to source recycled chain. We will continue to look for ways to improve.